Thursday, September 27, 2018

Enterprise Problems solved by a Modern Workplace - Shared Culture

Enterprise Problems solved by a Modern Workplace - Shared Culture

Introduction

We like to talk to our customers about the challenges they face. And it’s interesting to learn that organizations of all sizes and in all industries share similar issues. Here are several common business challenges we’ve talked about with our customers and how using Workplace can help them to overcome.

Problem

Deloitte tells us that 69% of C-level executives believe company culture is a critical factor in realizing their company goals. But recognizing the need for a strong culture and actually building it are 2 very different things.

Solution

Organizations need to identify ways to hold company-wide conversations that include everyone. They need new methods to take the pulse of the organization and they need tools that allow two-way communication of shared values and identities. It’s one of the reasons we built Workplace.
“You need tools that allow two-way communication of shared values”
To enable better productivity and closer collaboration, and enhance culture by driving employee engagement and reducing the distance between people.
Microsoft has a paper on Modern Workplace Culture, here are some excerpts.
In ways large and small, our lives are being changed by digital technology. Ever-present mobile devices enable us to work from anywhere and stay in touch with the people we care about and the information we need from everywhere. From precision agriculture and automated manufacturing, to personalized medicine, autonomous vehicles, social media, and augmented reality games, every industry, every economy, and every aspect of how people manage their day-to-day lives is being reshaped.

We’ve never seen anything quite like what is happening right now. According to World Economic Forum, the speed of current breakthroughs has no historical precedent. Driven by the advent first of the steam engine, then electric power and the telephone, and now digital information, previous industrial revolutions gave rise to progress that moved at a linear pace. But transformation today is exponential. By some estimates, change today is happening 10 times faster and at 300 times the scale of the First Industrial Revolution. 
 As always, the real power of technology lies in its ability to enhance and amplify what humans can do.
For the first time in the history of the modern labor market, the workforce spans five generations—from the last of the Silent Generation through Baby Boomers, Generation X, Millennials, and now to Generation Z. Millennials have become the largest generational cohort in the labor force. By 2025, they will constitute 75 percent of the global workforce.iii Meanwhile, Generation Z is beginning to surge into the workforce as well.
Shrinking shelf life of information - While much has been said about information overload, the rate and speed at which new information is created drives an even greater sense of urgency for companies to rethink their information management strategies. 
 Growing impact of artificial intelligence - One of the hallmarks of the current era is how quickly artificial intelligence and machine learning is augmenting every aspect of business. It’s not just in manufacturing where robots are doing physical labor on the factory floor. AI systems are already preparing our taxes, helping doctors diagnose diseases, and enabling lawyers to search vast databases of legal decisions to pinpoint the precedent they need in seconds instead of days or weeks.
Making technology experiences simpler - As companies foster a new culture of work, IT organizations must embrace this culture change as well. Many IT departments today are moving to more agile, modern IT models that enable businesses to adopt new technologies at the speed of technology innovation. 
Expanding the Firstline frontier - These four areas represent exciting opportunities for businesses to foster the new culture of work and empower all workers—not just knowledge workers but also Firstline workers who greet customers in retail shops and hotels, operate machines on factory floors, work on construction sites, labor on farms, and more. The global workforce includes nearly 2 billion Firstline employees, representing about 80 percent of all workers. xxx They are core in almost every industry—the first to engage customers, the face of every brand, and the first to see a company’s products in action.  
 As you can see in the following chart the Modern Workplace as an Enterprise Strategy can yield positive outcomes in many areas.

Much of this is directly attributed to the improve Shared Culture
The new culture of work in action - As the nature of work is changing, the tools workers use in their jobs are evolving to meet new needs and provide new capabilities. At Microsoft, we’re working with customers to empower people and teams with modern solutions designed to help them seamlessly connect with one another, democratize data and analytics capabilities for everyone, and weigh important enterprise considerations like security and compliance. For companies taking advantage of these capabilities, the digital transformation is already having a significant positive impact on productivity, collaboration, innovation, and the bottom line. 

Conclusion

As the organization gets trained and the culture around those tools enable change and collaboration, the organization can and will improve well beyond the simple reduction in time needed to collaborate on a document.

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